FAQ

Excellent question! We deliver within a 60 mile radius of our partner florist, Leavenworth Floral and Gifts. We deliver to all assisted and skilled nursing care residential facilities. IMPORTANT - Be sure to check with your facility prior to placing your order. Some have policies that prohibit or restrict the types of plants and flowers a resident can receive. We are unable to provide refunds or cancellations for orders that have been processed and or a delivery attempt has been made and we have been turned away. We are also unable to verify these policies for you ahead of time. Thank you for understanding. *Local pick up is available only on Fridays between 1-5:30pm. The shop closes promptly at 6pm. If you plan to be late, please call to ensure someone is here to serve you. Local pick up is free. Delivery Zones: $10 fee: Tier 1 (1-10 mile)66027, 66048, 66043, 64028 $15 fee: Tier 2 (11-19 miles)64079, 64098, 64092, 64153, 66020, 64190, 64195, 64163, 64152, 66109, 66007 $20 fee: Tier 3 (20-29 mile)64018, 64164, 64154, 64439, 66112, 64151, 66104, 66054, 66086, 64444, 66111, 64440, 66097, 64484, 66002, 64150, 64155, 64165, 66012 $30 fee: Tier 4 (30-39 mile)64089, 66113, 64168, 66102, 64118, 66106, 66115, 66117, 66226, 64448, 66101, 64156, 66110, 66119, 64166, 66016, 66218, 66105, 64116, 66118, 66217, 64492, 64119, 64171, 64188, 64101, 64105, 66052, 64167, 64102, 66216, 66103, 64117, 64106, 64141, 64148, 64170, 64179, 64180, 64184, 64187, 64191, 64196, 64197, 64198, 64199, 64999, 64144, 64157, 64108, 66203, 64158, 66202, 66222, 66227, 66160, 66250, 66201, 66276, 64120, 66282, 66283, 66285, 66225, 64124 $38 fee: Tier 5 (40-49 mile)64111, 66066, 64504, 64162, 66060, 66044, 64454, 64121, 66205, 66220, 64123, 66286, 64109, 64127, 64401, 66204, 64112, 64069, 66018, 66208, 66219, 64125, 64128, 64110, 66214, 64161, 64113, 66215, 64126, 64053, 64130, 66212, 64068, 64507, 66041, 66088, 64054, 64503, 66207, 64129, 64060, 66206, 66210, 66008, 64050, 64052, 66061, 66024, 66023, 66073, 64501, 66070, 64114, 64132, 64048, 64131, 66051, 66063, 64051, 66251, 66211 $46 fee: Tier 6 (50-59 mile)64502, 64508, 66045, 66213, 64133, 64443, 66025, 64477, 66090, 66017, 66209, 64073, 66046, 64506, 64072, 66062, 64055, 64058, 64137, 66087, 66221, 66049, 64138, 66031, 66223, 64136, 66050, 64505, 64145, 66512, 64056, 66424, 66224, 64146, 64134, 66058, 66030, 64490, 64139, 64465, 64057, 66429, 64024, 64030, 64065, 66419, 64147, 66047, 64015, 66085, 64064, 64002

Our fees are calculated per the current IRS business standard mileage rates. We deliver within a 60 mile radius of our shop location in Leavenworth, KS. If you have any issue with a zip code that is not populating at checkout, email us at support@birdsongblooms.com and we will assist.

At this time, we do not provide national or international shipments of our floral subscriptions.

Yes! Check out the product "A Charming Gift" which is a single, non subscription, one time purchase wrapped bouquet. As with all of our products, vases are not included, but we have two options for you to select if desired at checkout. You have the option to have it delivered, fees apply, or pick up at our partner florist here in Leavenworth. If you do desire to send a monthly bouquet, set it and save 10% with the autopay monthly subscription. This is available under the monthly subscription, not under the single bouquet product.

All subscriptions and single bouquets some in three sizes: Basic, Premium and Luxury. Approximate stem counts are listed in each product description. These are approximate and in some cases, we may provide flower variety value or upgrades based on the design and seasonal availability. In general, expect to see both an increase in stem count and exclusivity of floral variety for Luxury orders. We heard our customers loud and clear. Many of you have ample vases at home and aren't looking to acquire any more unless they are special, like our seasonal upgraded vases! However, that is not always the case so we are offering both a standard vase and an upgraded seasonal vase that will change with the seasons. Vase Dimensions These are approximate and may vary depending on any changes made to the two options offered. Standard: Clear glass - May be a cube, bowl, or vase Cube - 4x4x4" Bowl - 6x5x4" Vase - 5" Upgrade: Specialty Glass/Ceramic - May be a cube, bowl, or vase Cube - 6x6x6"+ Bowl - 8x6"+ Vase - 8"+ We offer hand selected seasonal vases that are collectable in nature. Sizes may vary but will be adequate for a luxury display. Vase Care Two things really matter when ensuring maximum vase life for your arrangements - Clean water and clean vases. Be sure all vessels used for your flowers are washed (using soap to kill bacteria) and fresh cool water is used to fill them. If given flower food, mix in clean water to restrict the growth of stem clogging bacteria. Change water every 2-3 days. Some floral varieties produce cloudy water more quickly, so be good stewards of their environment and fill or change as needed.

Thanks for asking! Floral subscriptions are excellent tools to build and maintain bonds with those we love. Many choose flowers for special occasions that only require a single purchase, but many also mark birthdays, anniversaries and special holidays with time sensitive recurring dates! We get it, life is busy, so we offer subscriptions that take the planning off your plate. See Sizing and Vases for dimensions... Blooming Joy - This is our monthly subscription with a two month minimum. Therefore, your loved one will receive two bouquets total with this option. The price reflects this order minimum. If you wish to extend your gift with a monthly autopay subscription, please make this selection when placing your order and receive a 10% discount! This subscription will continue until you choose to cancel. Twice the Blooms - This is our bi-weekly subscription with a four week minimum. Therefore, your loved one will receive two bouquets total with this option over the span of 4 weeks. The price reflects this order minimum. If you wish to extend your gift with a bi-weekly autopay subscription, please make this selection when placing your order and receive a 10% discount! This subscription will continue until you choose to cancel. Blossoming Bliss - This is our weekly subscription with a two week minimum. Therefore, your loved one will receive two bouquets total with this option over the span of 2 weeks. The price reflects this order minimum. If you wish to extend your gift with a weekly autopay subscription, please make this selection when placing your order and receive a 10% discount! This subscription will continue until you choose to cancel. All orders will be processed as beautiful wrapped bouquets finished with seasonal silk ribbons. If you wish your bouquet to be delivered in a vase, please make your selection at checkout. More personalized options coming soon! Email us at support@birdsongblooms.com for custom orders. We are a small team and working diligently to create products that best meet your needs!